Foxhangers Canal Holidays have been delighting customers since 1997 with our beautiful fleet of narrowboats and exciting holiday adventures.
We are looking for a friendly, organised and hands‑on person to join our team as a part time Housekeeping and Bookings Coordinator, supporting both the Housekeeping Team and the Bookings Office at our busy canalside holiday business in Devizes.
The balance of the role changes throughout the season:
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April & October: Primarily housekeeping turnaround support
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May–September: Mainly bookings, reception and office administration
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November–February: Optional winter hours in Housekeeping (flexible hours to be agreed)
This role provides an important link between departments, ensuring smooth communication, reliable cover and a consistently high‑quality experience for our guests.
About Foxhangers
Foxhangers is a long‑established, family‑run canal boating business offering holidays on the Kennet & Avon Canal. We operate a hire fleet, boatyard and campsite in a beautiful canalside setting at the base of Caen Hill Locks.
What You’ll Be Doing
Bookings Office & Reception (majority May–September)
- Welcoming guests and providing a warm, professional front‑desk presence
- Handling holiday and campsite bookings by phone, email and in person
- Updating our booking and website systems
- Assisting with guest arrivals and check‑ins
- Providing general administrative support to the wider Foxhangers team
Housekeeping & Turnaround (majority April & October)
- Hands‑on cleaning of hire boats and accommodation on turnaround days
- Helping with linen flow: laundry, sorting, packing and delivery
- Carrying out simple quality checks and reporting issues promptly
- Keeping housekeeping stores and work areas tidy and well organised
Cross‑Team Support
- Acting as a reliable link between the Office and Housekeeping teams
- Communicating guest updates, early arrivals and late changes
- Supporting Supervisors by demonstrating standards and safe working practices to new cleaners
- Assisting flexibly with occasional light grounds/yard tasks when required
About You
We’re looking for someone who brings a warm, professional presence to both guests and colleagues, and who is comfortable working across a mix of office and hands‑on duties. You’ll enjoy a varied role, stay calm under pressure and take pride in keeping standards high.
You will be:
- Customer‑focused, friendly and confident when speaking with guests in person, by phone and by email
- Organised and adaptable, able to switch smoothly between office administration and practical tasks as the day requires
- Comfortable using Microsoft Office, with the ability to learn our booking and in‑house systems
- Practical and proactive, with strong attention to detail and a willingness to roll up your sleeves
- A reliable team player who enjoys working with others and contributing to a positive environment
- Reasonably fit, as the role includes active, manual elements during turnaround periods
Desirable (but not essential):
Front‑of‑house or sales experience, first aid training, marketing awareness, boating knowledge, or a full UK driving licence.
Job Type & Benefits
Job Type: Permanent, all year round (or seasonal option available)
Pay: £13.47 per hour
Hours of Work:
– Typically 22.5 hours per week from March–November
– Days: Mondays, Fridays and alternating Wednesdays/Saturdays
– Standard daily hours 9:00am–5:00pm
– November–February: Optional additional hours available within the Housekeeping Team (flexible and to be agreed)
Benefits include:
- Pension scheme
- 28 days holiday including bank holidays (pro-rata)
- Free onsite parking
- A beautiful working environment right on the Kennet & Avon Canal
- The chance to be part of a passionate, supportive team
How to Apply
If you think this could be the opportunity for you, please write to us explaining how your qualifications, skills and experience make you suited to this position.
Please include:
- Your earliest availability
- Whether you would need to work any notice period
- A full employment history CV
We look forward to hearing from you.
